The Just Eat Shop: your packaging and restaurant accessories at great prices
We’re an online shop for takeaway restaurants to buy packaging products and restaurant accessories. We offer great prices and always keep on top of market trends to make sure those prices stay competitive for you.
We’re proud to stock only responsibly sourced and quality products in our ever growing shop, and anything you order will be delivered straight to your door. There are also huge savings to be made with regular exciting promotions and offers.
What's on offer?
We’ve got a number of product lines including Just Eat branded and unbranded products.
The great thing about branded products is that your customers know you're on the Just Eat platform which helps promote your business.
We offer a wide variety of packaging and disposable products. Pizza boxes are one of our most popular ranges. Virgin paper is used for the lining of the boxes and we source a range of boxes for different types of pizzas.
Another range we’re proud of is our CompostMeTM selection of eco-friendly food packaging products.
Added to that are the cleaning products and wealth of restaurant accessories including our brand new, competitively priced waterproof hot food delivery bag range.
Our Responsibly Sourced promise
Here at Just Eat Shop we want to do our bit for the environment. We source products that are recyclable in the UK and, where applicable, our paper is FSC* sourced. We always adhere to European legal requirements when it comes to safety.
We have an ethical sourcing policy and only work with suppliers who comply with it. It includes requirements for safe, hygienic working conditions, zero discrimination, living wages, compliance with local/international environmental laws and entitlement to work.
*The FSC is an international non-profit, multi-stakeholder organisation that promotes responsible management of the world's forests. The FSC does this by setting standards on forest products, along with certifying and labeling them as eco-friendly.
Frequently Asked QuestionsHow do I place an order?
It’s easy. Simply add products to your basket, then tap the checkout button and enter your delivery details – or log in to your account. Don’t forget, if you register with us, you’ll be able to keep track of your orders. It only takes a couple of minutes to create a new customer account. You can pay securely online using a debit or credit card.
What are the benefits of buying online?
Our online shop is user friendly, easy to navigate and you can keep up to date with new promotions and products. Feel free to create an account (you’ll be able to create wishlists if you do) but you can also checkout as guest no problem. We actively encourage you to review items too so we can see how to improve stuff for you.
What if I am having any issues ordering through website?
If you’re having any trouble at all, just contact our customer services on 0345 561 0156**. Alternatively talk to one of our friendly representatives over Live Chat.
When will I receive my items?
Parcel deliveries (smaller orders) despatched on standard delivery are usually delivered the next working day, Monday-Friday excluding weekends. This doesn’t include Northern Ireland, the Highlands and selected postcodes. There are collection and drop off options available too and all parcels are fully tracked. You’ll receive a text letting you know when your order will be delivered.
What if my parcel is delayed?
Parcels are rarely delayed, but if they are and you paid the delivery cost, we’ll refund that cost.
How are larger orders delivered?
Larger orders are often delivered on pallets and the courier will phone or text you prior to delivery. We give restaurants 4 hour time slots for pallet delivery from 12-4pm and you’ll be contacted about an hour before delivery. We can agree specific time deliveries but they’re charged separately, depending on your location.
Can I track my order on my account?
You’ll get a text message with tracking details to track parcel deliveries. Larger orders coming on pallets, can be tracked by giving customer services call on 0345 561 0156**.
Can I cancel an order I’ve placed?
It depends where in the process cycle your order is. We offer a 7 day refund if goods are returned in resellable condition within seven days of customers receiving their order. If in doubt, just contact our friendly customer service team on 0345 561 0156**, who’ll be able to advise if it’s possible.
What is your refund and exchange policy?
We offer a goodwill refund or exchange on all products when items are returned in a resalable condition and in their original packaging. And within 7 working days of receipt of the item. Check out our Terms and Conditions here. You’ll need to cover the cost of collection of returns, and our Customer Service team will be able to let you know how much that is.
You can exchange products too. You’ll need to pay the difference and also cover the cost of exchanging.How can I contact the Customer Service team?
Our Customer Service Team are available **Mon–Fri, 8am–6pm. Sat 9am-1pm. Simply call 0345 561 0156.